Terms of service

Last Updated: 10/06/2026

Welcome to The Silk Hangers These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General

This website is owned and operated by B&B Company FZC. LLC, a company registered in the United Arab Emirates. Throughout the site, the terms "we," "us," and "our" refer to The Silk Hangers.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.
  • The information provided during registration or checkout is accurate and complete.
  • You will use the website in compliance with applicable UAE laws and regulations.

3. Products and Pricing

  • We strive to display product descriptions, images, colors, and pricing accurately. However, slight variations may occur due to screen settings and photography.
  • All prices are displayed in UAE Dirhams (AED) unless otherwise stated.
  • We reserve the right to modify prices, discontinue products, or correct pricing errors without prior notice.

4. Orders and Acceptance

  • Placing an order constitutes an offer to purchase our products.
  • We reserve the right to accept or reject any order for any reason.
  • An order is considered accepted only after payment is successfully processed and an order confirmation is issued.

5. Payments

We accept approved payment methods displayed on our website.

By submitting payment information, you warrant that:

  • You are authorized to use the selected payment method.
  • The information provided is accurate and complete.

Fraudulent transactions may be reported to relevant authorities.

6. Shipping and Delivery

  • Delivery times are estimates and may vary depending on location, customs procedures, courier delays, or other unforeseen circumstances.
  • Risk of loss and ownership of products pass to the customer upon delivery.
  • Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns and refunds are subject to our Refund Policy.

Generally:

  • Items must be returned in unused, unworn, and original condition.
  • Products showing signs of use, damage, or alteration may not qualify for a refund.
  • Refund processing times may vary depending on the payment provider and financial institution.

8. Store Vouchers

Where applicable, customers may choose to receive a store voucher instead of a monetary refund.

  • Store vouchers are non-transferable and non-redeemable for cash.
  • Vouchers are valid for six (6) months from the date of issue unless otherwise specified.

9. Intellectual Property

All content on this website, including logos, images, text, graphics, product descriptions, and designs, is the property of B&B Company FZC LLC and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Interfere with the website's operation or security.
  • Upload malicious software or harmful code.
  • Misrepresent your identity or provide false information.

11. Limitation of Liability

To the maximum extent permitted by law, [Company Name] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant order.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, pandemics, governmental actions, transportation disruptions, or technical failures.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

15. Contact Information

For questions, complaints, disputes, or requests for clarification, please contact us:

B&B Company FZC LLC

Email: bandb1tradingcompany@gmail.com
Phone: +971 56 373 6871

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.